Refund policy
Last updated 10 September 2026
Vores juridiske tekster udgives kun på engelsk. Den engelske version er den bindende, uanset hvilket sprog du læser resten af sitet på.
30-day money-back guarantee
PromaintX AB offers a 30-day money-back guarantee on Kajsa Tutorial Studio purchases. If you are not satisfied, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. Request a refund at paddle.net using the email address you paid with, or write to info@promaintx.com and we will help you.
Subscriptions
You can cancel a subscription at any time; you keep access until the end of the period you have paid for. Cancellation and billing mechanics follow Paddle's Buyer Terms and Paddle's refund policy.
Questions
Write to info@promaintx.com if anything is unclear — we would rather sort out a problem than have you pay for something you cannot use.
Kajsa Tutorial Studio is a product of PromaintX AB. Questions about these terms: info@promaintx.com.