How do I know that the mailing is genuine and not a scam?

Always check the sender when you receive an invitation. Our emails are sent exclusively from addresses ending in @nordvikinsikt.se. If you have received a letter in your mailbox, our logo and contact details are clearly printed on the front. We will never ask you to install software, sign with BankID, or provide payment card details to participate in a survey.

A genuine mailing from us always contains a unique 8-character login code, located at the top of the letter or email. You use this code to log in to our website and start the survey, which usually takes 8–12 minutes. The links in our digital communications always lead directly to our secure portal without redirects to unknown external websites.

If anything in the mailing seems suspicious, refrain from clicking on any links. You can quickly verify the survey's authenticity by contacting our support team at support@nordvikinsikt.se or calling 010-123 45 00 on weekdays between 9 and 16. If you have specific questions about privacy and the handling of personal data, you can also write directly to our Data Protection Officer at dpo@nordvikinsikt.se.